Dakota Watch Company

Write a Review513-753-0400

OPEN NOW - Closes at 9:00pm

On September 20, 2021 I stop by in Eastgate location Dakota Watch booth. I was plan to replace battery and watch band in my watch. Person name Edgar was a clerk in this booth. He was heavily flirting with me, he gives me his phone number, asking for a date. I was not very comfortable with that heavy flirting. He offered me a “good deal” if I pay cash for my purchase. I was OK to pay cash. I completely forgot to ask for a receipt. Few days later, September 27, 2021. I decided to return the watch band due to it being way to bulky and not comfortable. Edgar refused to give me money back because I do not have receipt, that he did not provide to. He stated he did give me receipt, and he also stated that he never replace battery without giving a receipt and discount card. Edgar did not provide any receipt or discount card - buy 5 get 1 free battery replacement on my purchase. This time Edgar was very rude, asking me to leave, when I stated I will call corporate office and mall security to resolve this issue. Edgar throws in my face blank discount card, after security guard step in for help. I only got partial refund from Edgar and empty discount card, still no receipt for changing battery. My batteries were never been changed; Edgar charged me but never replaced battery in my watch. He is a scammer and ‎thief. I just let you know he sales items for cash, and “good deal”, not providing receipt, that way no proof of sale, so he can pocket the cash.