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Reviews

R
runner2013

03/12/2013

Provided by YP.com

Service dept is AWFUL. They try and charge you for unecessary repairs. I received my car back and it wasn't even put back together correctly!
Really really bad. I will never take my car there again. BEWARE!

MS
Mercy S.

01/25/2017

Provided by YP.com

I recently took my Toyota Sienna to Michael's Toyota to correct some issues that I inherited when it was sold to me at CarMax. I have an extended warranty on my car through CarMax and wasn't sure what to expect from them. I was greeted with a warm welcome and they were quick to answer my questions. My representative, Sal Vargas, was very knowledgeable regarding the extended warranty from CarMax and said they he would have no issues accepting my warranty from Carmax! I was relieved! After the inspection, a rental car was provided for me. All the work was done in good time and I feel my car is like new!! I highly recommend seeing Sal Vargas at Michael's Toyota. Keep up the awesome work Sal!!

SO
Sam O.

12/04/2014

Provided by YPmobile
service dept

Salvador Vargas is terrific. He has helped me when I have questions in regards to my vehicles. Sal is very professional and customer service orientated. Sal goes out of his way to assist me/ his customers.

it is a great feeling and sense of calmness to have a knowledgeable service advisor.

JG
James G.

12/03/2014

Provided by YP.com

I had a question and Service rep, Sal Vargas was great. He helped me out by explaining the extended service they offered. He was prepared for all the questions I had and was just an all around great guy.

JC
Jesse C.

10/13/2014

Provided by YPmobile

Getting the car wasn't the problem. It's getting the car serviced which I paid for in bumper to bumper warranty. I've had my car for 6 months and the amount of concern on their faces is zero! They want ur money but if they see ur face again, they just feel the need to be cold and uncaring. I've been given the run around to get my car just looked at, telling me to go to another service shop and then that service shop telling me to bring it back to Michaels. Worst customer service I have EVER experienced anywhere! Don't make ur purchases here...they are modern day pirates.

SC
Stan C.

02/04/2014

Provided by YP.com

I took my 2008 tundra in for flashing dash lights and was given a $1500 estimate for replacing the radiator and water pump which has never leaked a drop and still doesn't. I disconnected the battery for a couple of minutes and miraculously no flashing lights and no leaks. They charged me $125.00 for that valuation. CLEARLY DISHONEST

R
redtrucklady

05/30/2012

Provided by YP.com
Dislike the service department...

Dislike the service department - their price quotes for service are easily 10 times what they should be - recently was given a quote of $900 for routine maintenance on my Toyota - went to Jiffy Lube instead and paid $100. And the people are nicer! I think I'll go write a nice review for them!

O
onebrady

12/29/2011

Provided by YP.com
Seriously Unfriendly Staff. I...

Seriously Unfriendly Staff. I killed a deal because they tried to raise the finance rate when I was about to close the deal.

F
fresno93710

05/03/2011

Provided by YP.com
I detest the service departmen...

I detest the service department.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Extra Phones

Service: 559-431-7511

Parts: 559-431-8132

Services/Products
Michael Toyota Scion is your Factory Authorized Sales and Service Dealership in the Fresno area. We have the Corolla, Camry, RAV4, Highlander, 4Runner, Tacoma, Tundra, Versa, Sienna and Matrix. Our Service Shop is authorized to repair warranty issues as well as basic maintenance services.
Brands
Scion, Toyota
Payment method
check, financing available, master card, visa
Neighborhood
Bullard
Amenities
Free wireless internet. Large flat screen TV. Free coffee. Large and roomy waiting area.
Languages
English, Punjabi, Spanish
Categories
Automobile Parts & Supplies, Auto Repair & Service, Automobile Accessories, New Car Dealers, New Truck Dealers