American Home Care

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I worked for American home care for close to a year and it is by far the worst home care company I have ever worked for. It seemed pretty good at the beginning, but once the management changed, it became as hassle each and every day. Not only did they give out my number to the clients, but they encouraged the clients to call me. One day I got 20 calls from the same client. Let me say that I do not mind a client calling me, but not to excess. I informed the office and they did nothing about it. I had to send my paperwork in the mail every week with no extra money given for envelopes or stamps. They were very disorganized all of the time. The scheduler they had was awful...sometimes scheduling me before even seeing if I was available at that time. Then, they stopped paying me. I waited 3 weeks for my pay and they assured me it was coming. After 2 weeks I called corporate and they had no record of my paperwork. When I called the manager at the office and informed him that it had been 3 weeks since I had been paid, which was not the first time he was made aware. I also told him that until I was paid...I wanted to be taken off the schedule. He tried to tell me that it was abandonment to my client and that he was going to turn me into the state. They never did because I threatened to sue. The only good part was the clients...which became like family to me. Do not work here...you will be very unhappy.

I had a very bad experience with 2 other home care companies, and Cascade came to the rescue. They have taken care of my mom for almost a year now, and I don't know what I would do without them. If you need someone you can count on, I suggest giving them a call.