House of Watchbands

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took my watch in to have back put on... however in the process of replacing the back... they broke the face. When I questioned the repair man he said he would fix it for $25!!! I stayed that he broke it and now wants me to pay... he got in my face, slammed the watch down and yelled "I never should have touched it". I asked him why he was willing to lose a life long customer over $25's... and he grunted and went into the back with my watch for about 20 minutes... leaving me clueless in the front of the store... BEWARE!!! The customer is NEVER right at this shop.