Founded in 1998 as Southside Heating & Cooling and purchased in March 2003 by Scott M. Shelton, Charlotte Comfort Systems continues to grow by always putting the customer first. This simple and meaningful approach to doing business is the result of Scott’s experience working in the heating, cooling and indoor air quality business, and seeing things in the industry he thought needed changing. When Scott decided it was time to own his own Charlotte HVAC company, he decided to build his business on the values he had come to passionately believe in: personal, hands-on customer service, an emphasis on complete satisfaction, and performing services without any hidden costs or "surprises." And unlike many similar companies, Charlotte Comfort Systems always follows-up on service after each sale. This benchmark of quality is just one reason why the vast majority of first-time customers consider themselves long-time customers of Charlotte Comfort Systems.

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Reviews

AW
Ava W.

07/28/2016

Provided by YP.com

Unbelievable that a professed Christian as Scott Sheldon would be so devious, underhanded and set a poor example to employees with his lack of ethics, his lack of integrity and just simply gouging the public and most likely the elderly. They lied so many times they couldn't remember. This company is part of why America is in the shape it is in. Taking advantage is a way of life for most of the weak people. Just don't have the courage to stand up for what is right. They billed me $850.00 for a part that cost less than $200.00 and only spent an hour installing. If this is not a crime, I really don't know what is. Most likely they will do something to my unit after receiving this.
And no one will stand up to them because they are working together to gouge the public. Beth

SF
Suzbee F.

07/27/2015

Provided by YP.com

We had a fantastic experience with Charlotte Comfort Systems. We had 2 new systems installed for a fraction of the price that Morris Jenkins wanted to charge us. The installers were courteous, professional and knew exactly what they were doing. We have a few neighbors who have used them and have said nothing but great things. They came highly recommended.

JT
James T.

06/05/2014

Provided by YPmobile
Quick, Experienced, Professional

I appreciate the work that Charlotte Comfort Systems did for us. They were professional, Quick, and Experienced in what they did! Made spending the money Worth every penny! Highly Recommend them to anyone at anytime! Thanks Guys!

R
ronniemae

01/05/2012

Provided by YP.com
Overall my experience was good...

Overall my experience was good. They installed a new heating unit in our house which is working fine. I had the best experience with Don Ferguson. He guided me through the process with ease. He gave me info upfront on how much everything would cost and how we could finance it through the gas company.He also was very knowledgable about the different systems we could purchase. Very professional guy, especially in this age when good help is hard to find.

T
twhe7315

10/11/2011

Provided by YPmobile
Thanks for the help

I had Charlotte Comfort Systems come out to check my furnace. It was 15 years old. The service tech showed me there was a crack in the heat exchanger and that the furnace should be replaced.
The sales department came out and offered me three different solutions to the problem. I ended up changing the furnace to a new high efficient furnace. I am very pleased with the overall experience and feel much safer going into the winter season. Thank you for all your help, I will definitely recommend your company.

P
panthersfan1

04/09/2011

Provided by YP.com
Great service when we needed it

Last weekend our a/c unit would not come, I called Charlotte Comfort Systems at 10 AM and had a service technician out and cooling by Noon. Thank you, they did not try to sell me any extras either, highly recommend them.

D
dufferme23

07/09/2007

Provided by YP.com
Prompt Response & Repair

A/C unit went out on July 4, 2007. I called 4 other companies before these guys agreed to come out immediately, fair prices and went to sleep in a cool house.

More Business Info

Where Energy and Efficiency Unite!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Services/Products
Air Pollution Control Furnace Repair, Radiant Heating Install Thermostats Sheet Metal Work
Brands
Lennox, Premier, York, York Shipley, honeywell, mitsubishi
Neighborhood
Enderly Park
Associations
BBB,Better Business Bureau
Category
Air Conditioning Contractors & Systems
Other Information

Services: <ul> <li>Air Pollution Control</li> <li>Furnace Repair, Radiant Heating</li> <li>Install Thermostats</li> <li>Sheet Metal Work</li> </ul>

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