Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

RA
Richard A.

06/05/2024

Provided by YP.com

My review concerns customer service. (I am not able to comment on selection or expertise.) Several months ago, a tire shop in Colorado mounted new tires on my pickup. The following month, I moved to Arkansas. Yesterday, I took my pickup to an auto repair business in Lincoln. Later that day, I received a phone call advising me that the technician was unable to locate the spline socket required to remove the rims. I assume that the person who mounted the new tires in Colorado did not put the socket back in the pickup's glove box. I called H & R Tire & Auto for help. They suggested that I take their spline sockets to the auto repair business and use them to determine the right size for my pickup's lug nuts. Naturally, I had to return the sockets as soon as possible, but I could hold onto the correct socket until the end of the day. When I returned the sockets, they offered to help me obtain a new spline socket to replace the missing socket that came with the rims. I am extremely grateful to the staff at H & R Tire & Auto. Their assistance made it easier for the auto repair business in Lincoln to work on my pickup. I must give their customer service five stars!

JP
Jeannine P.

07/30/2018

Provided by YP.com

Bought road hazard warranty. Had a blow out. Went back and was told that my 14 inch Michelin tires were NOT worth his time to deal with, he wants to target the college students low profile high end tire market. I had three other cars and never went back! Screw me? screw him! Good luck to you!

SB
Sarah B.

06/19/2018

Provided by YPmobile

& R Tire is extremely unprofessional. After telling me they had overnighted the necessary kit to fix my AC compressor, I showed up and dropped off my car on the scheduled date to have fixed. They said they would promptly call me when they had an idea of how long the service would take. After calling back 5 hours later, they then told me what I had already told them in multiple conservations, including the morning of the drop off that my my A.C. was in fact...broke. 🙄 (I have now paid for 3 Uber rides at my own expense with no reimbursement.) The manger Colby refused to take responsibility for their mistake and continued to argue in circles with me. And since I work til 5, which is their closing time.. he told me he would leave me car unlocked with the keys inside. When I told him I wasn't comfortable with this and wanted to speak to someone at pick up, he refused. I highly discourage using this company and their services. Unprofessional and a waste of time.

RN
Richard N.

06/04/2015

Provided by YP.com

Best Tire Folks Ever! Been a customer for more years than I can count.

RI
Randy I.

03/01/2014

Provided by YP.com

I have been buying tires from Harold and Randy for decades and have always been exceedingly happy with product and service!

GS
Gregory S.

03/29/2012

Provided by YPmobile
Excellent service and customer care

I have bought all my tires for personal and business vehicles @ H & R tire for over 12 yrs! i have never had an issue and their tire prices cannot be beat.

D
donnaclayton

12/14/2007

Provided by YP.com
Exceptional

I have purchased tires at H & R Tire for years, Great quality and exceptional service.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Payment method
master card, visa, check
Neighborhood
West 62
Categories
Tire Dealers, Auto Repair & Service, Automobile Air Conditioning Equipment, Automobile Diagnostic Service, Brake Repair, Tire Changing Equipment, Wheels-Aligning & Balancing
Suggest an Edit