Homestead Diagnostic Center

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OPEN NOW - Closes at 5:00pm

The new center is much larger and looks great, and they went out of the way to have me seen without an appointment. The tech was very friendly and went out of her way to make me comfortable. Highly recommend this center have been to several others and this new center makes a difference.

The center is growing , they are working to provide a good service,I just want to mention Doris Zamora she makes the difference, her kindness,,compassion made me feel supported! Keep going! Thanks. Irma Varona

My Father In-Law fasted an entire day to obtain an abdominal ultrasound by appointment. On the day of one of the sharp ones at the front desk determined that the procedure had been performed. I did try a couple of times to call this place thinking that this issue could be solved over the phone, yes I was mistaken. Nonetheless, any remaining professionalism that anyone there may have is overwhelmed by the poor service provided. Needless to say, I did have to hop in my car to straightened this out. Yes, there was also an issue with the new appointment on the day of and only one hour was wasted waiting instead of the entire morning and then some like the original one. There has to be another diagnostic place in the Homestead vicinity, it is obvious that whomever owns this business does not look at the reviews and more surprising is why the area MD's recommend this place.

I was seen on time and everybody was friendly and professional, particularly Dulce, who performed the Ultrasound. She made me feel at ease and explained the procedure in detail and with kindness.

We wrote the appointment time wrong and got here at 1100 thinking we only wait 15 mins. Well we wait for over an hour and I walk up to the lady and she tells me our appointment isn't till 12:15! Wow you couldn't gave told us when we got there our appointment was an hour later instead of having us look like idiots waiting in the waiting room

Made an appointment for an MRI they call the day of to indicate that they need to cancel appointment because they do not have the ability to call Blue Cross PPO to get the approval for the scan. Was transferred to over 5 different persons, all clueless and have to constantly repeat what it is you are calling about with no one able to give you a straight answer.

I got my mri on 4/6/2015 and it was supposed to be ready in 4 days. My Dr. appointment was 4/23/2015 and she didn't get a copy of it. I am disappointed because I waited patiently 3 weeks, paid for Dr visit. My Dr. Said she always has a problem with them. I called and only got a message. It will be sad if I have to go physically to get it, I'm in a lot of pain.

It's extremely hard to receive a negative review from me, but I couldn't bite my tongue on this. I called beforehand to ask if I needed to make an appointment for my xray, and they stated that they do not take appointments. They told me to come in during the afternoon and I would be seen straight away. I ended up waiting an hour and a half. Then once my results came in, they never sent it to my doctor. When I called to ask where the records were, I was put on hold for 20 minutes and then they hung up on me. After that, they just refused to answer my phone call all together. I had to PHYSICALLY go to the center and request my medical records. As if I wasn't already disappointed, the lady that was helping me went to lunch without helping me obtain my medical records. I was told to wait until she came back, because she was the only one in the entire office that had access to the system.



Worst customer service, and words can't explain how disappointed I am.