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Reviews

BH
Bob H.

11/03/2014

Provided by YP.com
Coastal handled a $40K water d...

Coastal handled a $40K water damage claim on our home in 2012, and I would warn you to avoid this company. After they completed the job and had collected the insurance proceeds, we have had AC issues, plumbing issues and issues with both the tile and hardwood flooring they installed through their flooring contractor, Mike Reeves. Coastal has not taken accountability for any of the issues and has simply indicated that there contract had a 1-year warranty. Olympus Insurance paid an independent engineering firm to evaluate the ac and plumbing issues and they determined that both were due to Coastal's activities, but Coastal still declined to address the issues. I even contacted their President, Scott McCurdy, via email, and after talking to his Jacksonville staff, he responded that they had "gone above and beyond" in our case and would not take responsibility for his company's poor work. The tile in our upstairs bathroom cracked, and their flooring contractor, Mike Reeves, after a several month delay, finatlly came and repaired the crack, but the crack has reappeared in the exact same spot. Also, the laminate hard wood that he installed is starting the peel, and Chad Counihan with Coastal simply told me to contact the manufacturer to try to address that issue. I would recommend that you find someone else to handle your construction needs, as I don't feel that Coastal will stand behind their work, or that of their subcontractors.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Brands
general
Neighborhoods
Mandarin Station-Losco, Southeast Jacksonville
Categories
General Contractors, Altering & Remodeling Contractors, Fire & Water Damage Restoration
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