NTB-National Tire & Battery

Write a Review910-518-8226

CLOSED NOW - Opens at 9:00am

I went in to get headlights aligned and adjusted. I waited for a short time and explained to manager i would be back tomorrow. A technician met me at door to truck and 3xplained that he was almost through with what he was doing and would be glad to help me this evening if I was willing to wait. I told him I would wait. He brought my truck into the bay and was finished with it in 30 minutes. I went to desk to pay and manager told ne there was no charge. I was amazed and thanked them for their help. They were fantastic, fast and very professional. I would recommend this business for mechanical work.

For oil changes or ties this place is ok. I was having issues with my manual vehicle and I thought it might be the transmission fluid. When I called the receptionist asked me if my check engine light is on and I said yes, she said a diagnostic would tell me what was wrong. I asked if the diagnostic would tell me if my transmission fluid was low. She said it would. The diagnostic would cost $99. I brought my vehicle in and was told the clutch was bad (which it is not, I had another mechanic verify that), and he said that my check engine light was on due to my catalytic converter intake being insufficient and I needed to another place because they don't fix that at the shop. When I asked for a print out of the readings or the code he told me they can't do print outs and the number was P0204. When I called the auto place, they said the P0402 code didn't exist. This place is a scam. I have no evidence that they actually ran the test. It was a total waste of my time and money.