NTB-National Tire & Battery
1132 Gum Branch Rd, Jacksonville, NC 28540
Reviews
01/09/2019
Provided by YPmobileI went in to get headlights aligned and adjusted. I waited for a short time and explained to manager i would be back tomorrow. A technician met me at door to truck and 3xplained that he was almost through with what he was doing and would be glad to help me this evening if I was willing to wait. I told him I would wait. He brought my truck into the bay and was finished with it in 30 minutes. I went to desk to pay and manager told ne there was no charge. I was amazed and thanked them for their help. They were fantastic, fast and very professional. I would recommend this business for mechanical work.
02/10/2016
Provided by YP.comFor oil changes or ties this place is ok. I was having issues with my manual vehicle and I thought it might be the transmission fluid. When I called the receptionist asked me if my check engine light is on and I said yes, she said a diagnostic would tell me what was wrong. I asked if the diagnostic would tell me if my transmission fluid was low. She said it would. The diagnostic would cost $99. I brought my vehicle in and was told the clutch was bad (which it is not, I had another mechanic verify that), and he said that my check engine light was on due to my catalytic converter intake being insufficient and I needed to another place because they don't fix that at the shop. When I asked for a print out of the readings or the code he told me they can't do print outs and the number was P0204. When I called the auto place, they said the P0402 code didn't exist. This place is a scam. I have no evidence that they actually ran the test. It was a total waste of my time and money.
08/19/2014
Provided by SuperpagesI have been using this Merchant's for probably about two years now. I have never had a single issue. Shaun, the manager, is an absolute blast to work with, as is Justin and Ron. The guys in the shop don't treat me differently just because I'm a woman, nor do they try to get me to buy parts or fix things that don't need fixed (and if I do need it fixed, they gladly give me quotes and I'm free to go about my day but know they're there for me if I decide to get it fixed). They've done numerous oil changes for us, tires, rotations, etc etc. I could rave on about this place. I'm glad they're not like the other Merchant's, or other horrible auto shops in this town for that matter. They make you feel like family and they won't harass you for needless things on your vehicle or screw you over.Thanks for all the great work, guys! (Kayla)
More Business Info
- Hours
- Regular Hours
Mon: Tue - Fri: Sat: Sun: - Payment method
- amex, cash, check, discover, financing available, invoicing available, master card, visa, debit
- Other Link
- Categories
- Auto Repair & Service, Auto Oil & Lube, Automobile Parts & Supplies, Battery Supplies, Brake Repair, Tire Dealers