All Star Auto Parts
Write a Review 816-921-9999
OPEN NOW - Closes at 5:00pm

3130 Wheeling Ave, Kansas City, MO 64129

Reviews

siiello

03/15/2012

Provided by YP.com

I was helping a lady friend fi...

I was helping a lady friend fix her car. It stopped moving so her dad took a look at it and concluded it needed a new transmission. I Got her a transmission from All Star Auto Parts and took it to the installer. Upon inspection the installer noticed it was really just a bad CV axle meaning the transmission was not necessary. I looked on the back of their receipt to see what their return policy was. It said i could return it within 10 days as long as it was in the same condition. 7 days later i brought the transmission back to them and they refused to accept it. They offered only to replace it or give me store credit totally disregarding what is stated on the back of their receipts.

claimed iconBusiness Response05/07/2012

I'm sorry you feel that way, but we're not in the business of pulling out a nice transmission for you and having it returned 7 days later and saying you don't need it, all we do is sell parts, we do not diagnose your problem, "JUST SELL PARTS" all parts are guarantee on a replacement basic only. In your case you didn't need a transmission. We did however give you a full credit... You are blaming us for your miss diagnoses by her father... It's unfortunate this happen, but bring your friends or relatives down when they need to buy an auto parts. you can collect the money from them.... Thanks

Robert M.

06/07/2010

Provided by YP.com

great guys and great parts

These guys are the best, I was having such a hard time finding my part and it seem like nobody wanted to help. I call All Star Auto Parts and problem solved...Thanks