There are numerous reasons why drivers choose Clayton Motors. Proudly serving Knoxville, Maryville, Oak Ridge and Sevierville, TN, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind; addressing each of your needs with the utmost respect, care and attention to detail. At Clayton Motors, our commitment to excellence does not end with the sale. In order to ensure a positive ownership experience, we have an onsite auto service and repair department, and for those how prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Knoxville. Stop by and see us in person today at 9715 Parkside Drive, Knoxville, Tennessee.
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Reviews

R
rebelnicky04

07/23/2010

Provided by YP.com
STAY CLEAR OF THIS DEALERSHIP!!!

My husband purchased a Volvo and when we needed parts we went to Clayton since they are the only Volvo dealership in Knoxville. They ordered the parts and charged an unreal amount for them but we never complained. We were told that we would be called when the parts came in. After 4 weeks of us not hearing anything I had to send my mother out to check on the parts since Clayton is only open M-F 7:30-5pm (which btw is REALLY inconvenient for anyone with a JOB) they gave her one of the parts (which later on was not even the right part) and then told her the other one was on backorder and they had no idea when it would come in.



They blew her off when she was asking them questions since a man walked in with an armani suit on wanting some service. When my mother told me about what had happened I became frustrated that a business would discriminate against a customer based on what they're wearing so I decided to contact the owner of the establishment. Let me just say that Mr. Clayton is as UNPROFESSIONAL as they come. He basically told us that he knew we had nowhere else to buy parts from since he is the only dealer in Knoxville and actually told us, "Whatever..." When we told him about the way we were treated. People like this DISGUST me and are definetly NOT worthy of anyone's business.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Fax: 865-560-0610

Services/Products
New Vehicles, Used Vehicles, Auto Services, Part And Accessories
Brands
Volvo
Payment method
financing available
Other Email

Categories
New Car Dealers, Auto Repair & Service, Brake Repair, Tire Dealers, Used Car Dealers
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