Ironman Fence

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CLOSED NOW - Closed

Absolutely horrible service! I had to cancel my order and it took over a month to get final confirmation from someone that it had been handled. Everyone was waiting for someone else to find out and they never called back when they said they would. Then they mailed the refund check to the wrong address and accepted zero responsibility for it and charged me $31 to get a new check sent to me! On top of that, when I went to pick up the check there was a mystery charge for $150 for "custom materials and taxes paid". So I was charged for something I didn't receive! Of course, they didn't tell me that when we were on the phone so it was a surprise when I got to their office.

They also asked me to go to the house (with the wrong address) and ask for the check back! REALLY??? You make the mistake and ask me to go to a stranger's house to retrieve it???? I can't even make this stuff up! If I could rank ZERO or LESS I would. Will NEVER use them when we purchase our home and will spend years letting everyone know how they are.

Nauseating!!!!!!!!!!!!!