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Reviews

DG
Dana G.

11/26/2019

Provided by YP.com

Called and made an appointment, I was there less than an hour. Great work and advice for future work. Definitely recommend them.

BM
Breanna M.

07/09/2018

Provided by YP.com

I had a amazing experience, very professional.!! I will definitely refer all my friends and family to come here. I was surprised when the labor cost was so much cheaper than the other places around Temecula and Murrieta I had a great sales rep who was super honest I got what I needed and got out within a couple hours. Grate prices! Great experience! Great people. ♡♡♡♡♡

CR
Chris R.

05/25/2015

Provided by YP.com

I recommend this place ....they fixed my iPod plug.

MS
Max S.

11/19/2013

Provided by YP.com

had all three of my cars done by these guys and they are the best guys out there. wont let anyone else touch my cars

JS
Jon S.

11/14/2013

Provided by YP.com

I Have been coming here for years

These guys have done my Nissan cube my Hyundai and now my Honda civic.They Have great service, selection,friendly people ,and never let me down!

Ask for Jt They will give you discount if you say you were refereed

W
winchesterreviewer

10/25/2013

Provided by YP.com

Stay away from this place. I had a terrible experience there- worst company I have ever dealt with. They really scammed me. Excellent con artists.

C
concernedsenior

09/24/2013

Provided by YP.com

Save yourself a lot of money and grief and go somewhere else. This is a dishonest company out to take your money and give you little or nothing in return. Why not just go to Best Buy or some other reputable company that will stand behind their product and service for many years? The supposed "savings" is not worth the risk of losing your money. This company is the worst I have encountered in the Temecula Valley area. They need to move out of this area and go rip off people somewhere else.

MS
Mitchell S.

09/23/2013

Provided by YP.com

This place is horrid. Avoid at all costs.I had a remote start installed and unless you like being treated horribly. Stay away! At least until they replace their completely unprofessional and confrontational manager. Any business manager ("JT") that points at a customer and tells them (just short of yelling) "One way or another I will get my $100" is going to have a hard time keeping a loyal and satisfied customer base. It was already agreed upon over the phone that I was going to pay that additional $100.00, for the labor associated with my "special" install methods. I paid it solely because my dash was opened up they had it from the day prior, and they were 'conveniently' only 30 minutes from completion if I paid that additional amount. I just wanted him to understand the issue with accepting a job at an agreed upon price and then adding charges after the work begins. It appears shady and unethical. Especially when you are incapable of speaking to a customer as a customer and not an enemy. He was very obnoxious and single-minded. Needless to say customer service is non-existent in this establishment. Expect to call them for updates and for them to tell you call them back later (twice). It was a poor experience and will never be repeated. On a different note, the install was complete and everything functions as intended, James, the installer, was capable of explaining the problem and the solution he provided on the install intelligently and without a yelling and arrogant attitude. At which I was much more responsive and understanding and less worried about the additional $100 labor charge. The owner of this establishment should rid themselves of this 'manager' if they intend to maintain a solid base of happy and reoccurring customers. I intend to share my poor experience via every social media outlet I use and warn all personal and friendly relationships about this place. Finally, I will be filing a complaint with the BBB next.



The manager was given an opportunity to make this right, or at the very least intelligently and professionally explain the issue to me and the additional cost. He made it awkward, argumentative, and attempted to intimidate his customer. The fact that businesses like these are still around is appalling and this has to be shared to hopefully save at least one other person the disappointment of trusting this place with their vehicle and money.

S
shelli.glassell

11/02/2012

Provided by YP.com
This place is terrible and JT ...

This place is terrible and JT has the worst customer service ever. Their workmanship in installation is the worst. Cut factory wiring then tried to splice back together poor workmanship and before the dealer found this out gave them a chance to fix the problem. Waited for over 2 hours with calling ahead with appointment and asked when will he get to mine he said " I don't need to be rushed just take your vehicle " I would never recommend this place ...STAY AWAY

A
andreamichales9

07/03/2011

Provided by YP.com
I went in to the Temecula loca...

I went in to the Temecula location yesterday and dealt with JT. He was the best sales person I've ever dealt with. Very helpful, he took the time to answer all my questions and because of that I was able to choose a kenwood in-dash of which I love!! very user friendly. Thank you JT for all your help.

More Business Info

Hours
Regular Hours
Mon - Sun:
Brands
kicker
Payment method
visa, master card
Neighborhood
South Murrieta Business Corridor
Languages
English, Spanish
Categories
Automobile Parts & Supplies, Automobile Accessories, Automobile Radios & Stereo Systems
Other Information

Wheelchair Accessible: Yes

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