Sparkle Pressure Washing
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Nashville, TN 37207
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01/06/2012
Provided by YP.comSparkle PW has provided me with quality work that was priced fairly. This past year was the third time I have used the service and would highly recommend them!!!!
04/23/2011
Provided by YP.comHorrible services- excuses after excuses, failure to contact customer, failure to show up to do the work, poor performance when work is done, failure to refund as promised.
This is a fake name but a true client. The weather which was very rainy and cold during this timeframe became a real issue to complete the job. The deck was prepped to be stained in the areas that we agreed to. With several jobs awaiting good weather when it finally broke the client demanded I complete the job or refund them. I agreed to refund the money and I did based on the bid for this job. Client disagreed with the amount although this amount was the quoted amount for just washing a two story large deck with a pergola covering half the deck. Client contacted the BBB and I informed them I refunded the monies due. The difference was $50 in dispute and I chose to over refund the client. ( I should mention the client personally threatened me and was very upset I refused to refund cash by driving it over to their home.) The BBB has cleared this issue and it should be noted that in 9 years I have had two complaints which have been professionally resolved with a A rating on the BBB website for my business. Please take the time to read the reviews at merchantcircle.com from many of my repeat and previous clients.