Stone's Auto & Truck Repair

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CLOSED NOW - Opens at 9:00am

Won't ever take my truck back there again .
NIGHTMARE
Took my truck in (started hearing noises) to have CV joint and carrier bearings replaced. Picked it up on a Thursday and drove it to Knoxville TN on a Friday.
Noticed it wasn't shifting right, had trouble shifting into Overdrive and /vibration at 70MPH.


Checked the transmission fluid and it was a quart 1/2 low.
**I KNOW for a fact that it wasn't leaking before I took it into Stone's.
So I took pictures, sent to Stone's and they told me to bring it back and they'd make it right.

Drove 6 hours back..at 55 mph (now it won't go into overdrive, making sure it had plenty of transmission fluid along the way )
Now it is a week later, they STILL haven't looked at it, and I just found out today that their shop has been flooded.

They're saying that they are not going to cover it because it's not their fault..
But they HAVEN'T even had it up on the rack but they THINK the leak is coming from the transfer case.

Had I known that their shop was flooded, that they weren't going to fix, nor take responsibility for their work, AND that they basically made me drive 6 hours to wait around with no vehicle for a week, only to say
"sorry, we haven't really been able to Fully inspect the truck, but we know we're not responsible for the leak"
Just Sorry way to do business.
Picking my truck up today and I'm taking it to Fleets.