K & C Mowers
74841 Velie Way Ste H, Palm Desert, CA 92260
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11/06/2008
Provided by YP.comI have been a long time customer of another dealer in the valley and was because I was certain I was getting the best pricing and service I could. I had a problem with a blower and took it back to where I bought it and was told it would not be covered under husqvarna warranty and that my machine was not going to be fixed. I was upset needless to say and left the dealer. I was working in Palm Desert the next morning and decided since KC Mowers was close by I would stop in and compare prices before buying another blower this time. I browsed around and saw the same blower i had already owned (for 3 weeks) and told them about what had happened previously with my regular dealer. They gave me a good price and asked me to bring in my old blower next time I was in the area. I took the blower that was "not repairable" and they quoted me a repair price of a little over half the cost of a new blower but told me they would talk to husqvarna for me about warranty. After about 3 weeks I was given my old blower back and it was repaired and didn't cost me anything. I have been buying my equipment from KC Mowers ever since and am saving money too! I was happy that they took the time to push my issues with the machine with the manufacturor and really help me. I now have a extra blower and have not had any problems in 6 months now with anything i have bought from them. they really do whatever they can to help you when you need it.
thank you KC Mowers