Bix Basement Systems

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I highly recommend a patron seek a structural engineer’s recommendations prior to hiring Bix Basements for any foundation issues. This small action could have saved us thousands of dollars in unnecessary work. Bix did not have an engineer evaluate our home. We had a salesperson with “basic training” determine what issues he believed to be the problem, foundation settlement. The recommended solutions did not fix our floors, and we still have mold on our basement wall. We hired a structural engineer to review our situation following Bixs' inability to correct the problem. The engineer informed us that our foundation was NOT settling instead we had old, improperly sized floor joists. We have contacted Bix multiple times to find a solution but were given unkept promises. Beware that the work description and contract are viewed on a small tablet. Our contract did not specify the exact description and specifications of the work to be done. Bix Basement also has given us the run around with issues on their PolyLevel warranty.

I recently had a basement perimeter system and sump pumps put in my 125 year old home. The crew arrived on time and let me know what they were doing each step of the way. When they left, the basement was clean. I'm happy I found Bix and now I won't have to fight water coming up through the cracks of the floor. Thanks Bix!

- Donna

Gilman, IL