The Govberg Jewelers legacy began in 1922 when young watchmaker, and diamond expert, Albert Govberg opened a family-run specialty store along Philadelphias historic Jewelers Row. Ninety years later, Govberg Jewelers is celebrated as a true Philadelphia icon, bringing exquisite timepieces, beautiful jewels and exceptional service to the people of a city rich in history and tradition. Under the dynamic leadership of Alberts grandson Danny Govberg, who proudly works alongside his sons, Brian and Marc, this seasoned jeweler has garnered a reputation far beyond the Philadelphia City limits.
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Reviews

DM
Dan M.

02/10/2014

Provided by YP.com

I have a Concord. Everybody locally says they have to send it out, even the authorized dealers.

Bottom line, the multi thousand dollar watches should not be trusted to the 'corner dealer'.

N
nishant_pfj

08/23/2013

Provided by YP.com

I called before sending a watch for JUST a stem, and was told yes we can just do the stem. We had already service the watch before sending it to Govberg. Once they receive it, gave a estimate for Full Service which was already done. Keep in mind we have a watch maker in store but just can't get orginal parts for Cartier. Was told one thing and once sent in for repairs, got a shock for estimate.

P
phillywatchguy

05/31/2013

Provided by YP.com

Just awesome service. They are the only authorized repair center for Rolex, Patek, Ebel, TAG and other high end brands in the area.

E
edphilly

03/09/2011

Provided by YP.com
Horrible Watch Service Department

Took my Breitling Twin-Sixty navitimer in to get an overhaul. They were listed as Official Distributor on the Breitling website. (strike one since they were not listed under “maintenance centers”)







Quoted 600 bucks. No problem.







Got a call a couple of weeks later about the edge of the dial surface being old and "should be" replaced but not "necessary". This is that area on the edge under the sapphire face. (The watch is about 6 years old) I declined it. Weeks later, my watch arrives and the bezel shows obvious signs of half of the dial being sanded CLEAN. I mean the numbers were GONE!!!







You would think that this was a situation where they should have conveyed it to me way before, instead of being vague and not tell me that it was damaged by their tech SANDING IT already and just put it back together. ( I will qualify this comment later)







I showed some older dude at Bala Cynwyd and he actually gave me the poker stare and said "I DON'T SEE ANYTHING WRONG".







Luckily the sales lady at Bala Cynwyd understood the problem and the watch was sent back to their "shop" PLUS 150 bucks more. They said that during the dusting phase, they blew air on it and lifted the numbers away and that it was not their fault. Well thanks for not conveying this to me.







Fast forward a few more weeks and I get it back. The "bezel" that rotates (as part of the slide rule function of the navitimer) was impossible to turn.







This "bezel problem" was sent back and a few more weeks later, I returned to pick my watch up and STILL not able to turn the bezel. FOR THE LOVE OF GOD!







SIGH. Sent the watch back again. Now it gets better.







A week goes by and I got a call and was told that the watch will need to be sent to Breitling. OK no problem with that since we all have limitations and it is best to get help from the parent company.







We are approaching 4 MONTHS at this time.







A couple of weeks later I get a call from the service department at Govberg and a very nice lady told me that my watch is AT Breitling and BREITLING'S assessment of the watch is that it needs to be OVERHAULED for 600 bucks.







So now BELLS are ringing in my head. She was not told beforehand that the watch was JUST overhauled by their in-house watch guy.







I JUST DID IT through GOVBERG's in-house watch department for 600 bucks!!!







WTF! You mean to tell me that Breitling looked at the job Govberg's watch technician did and CONCLUDED that basically NOTHING WAS DONE to my watch the first time.







I question the work done by their in house technician.



I will never ever take ANY watch there to service again.



The sales department should be annoyed that their hard work in the front of the shop is gone to waste because of their watch department.







dated: March 2011

More Business Info

Fine Timepieces Since 1922

Hours
Regular Hours
Mon - Fri:
Sat:
Services/Products
New Watches, Pre-Owned Watches, Appraisals, Consultation, Engraving, Watch Repair, Jewelry Design
Brands
Audemars Piguet, Breitling, Cartier, Ebel, Glashutte, Hamilton, Hublot, IWC, Jaeger-LeCoultre, Omega, Oris, Panerai, Patek Philippe, Rolex, Tag Heuer, Ulysse Nardin, Vacheron Constantin, Zenith
Payment method
discover, master card, visa, amex, check, debit, diners club
Location
Rittenhouse Square
Neighborhoods
Center City, Center City West
Categories
Watches, Jewelers, Watch Repair