Thunderbird Automotive Specialists

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i This was the worst experience I have ever had with my car. I am only posting this in hopes of keeping people from this place. It is run by a bunch of children that do not know what they are doing. The boy said his father owns the place but is not in, the father should keep him away. I would give Thunderbird Automotive specialists no stars but will not post this way.

I went in with a service engine light. I tried buying a new gas cap but this didn't help. I was hoping they really did mean what they say on their business cards. "Integrity means everything" I wasn't disappointed. The problem really was the gas cap. Mechanics have you at their mercy. At Thunderbird Automotive Specialists Mike is honest and ethical. A rare trait nowadays.

i had my mothers jeep in for the transmission to get rebuilt in jan of 09. the day after i picked up my mothers jeep i had to return it still had problems. they said that the place they sent it to forgot a part. ok no problem they fixed it back on the road. now my mother is 75 years old and bed ridden and in a home i use the jeep to take her and the wheel chair shopping. only use the jeep for her. now 1 year and 6 moths later less than 3000 miles on it the trany it goes out again. so i take it back up there and the folks at Thunderbird tell me that i am past 12 month warranty, and the shop they sent my mothers jeep to they no longer do work with. i said so you don't stand be hind your work then cause you sent it to them! sorry theirs nothing they can do warranty reasons. my mother passed in January of 2010 the jeep sat all most 4 months not driving. so message is they don't stand up to there work or the places they send your cars or trucks. but they will take your cash with no problems

I had my truck in for service and this place did more than any shop I have been to before.During the oil change they checked my brakes and rotated the tires at no charge. I was given a complet list of my trucks conditon for just doing a oil change.

I had my vehicle towed in from out of town. I knew what the problem was but was still charged $100 for a diagnostic fee. The price they gave me for a water pump was $300 higher than three other mechanics I called. When I tried to get me vehicle towed to another shop, they would not release it unless the $100 diagnostic was paid in person. I run my own small buisness and take credit over the phone quiet a bit so to hear a larger auto shop refuse only tells me what kind of people you are dealing with. I was hoping that a AAA certification would mean more but I guess I was wrong. Even the tow truck driver told me that he had dealt with this shop before and hated going there because the people were so rude. If you don't care about price or customer service, this is the shop for you.

I greatly appreciate the care and concern for my "wheels of fortune." They went above and beyond to help me with an emissions issue -- they even road-tripped to the emissions station!

At TAS Mike Rauscher and his staff definitely understand what it means to give great service. My family has two cars that TAS has taken great care of for us. They have handled all of our regular maintenance needs and also some unexpected emergencies. They have always been fast in completing the work and I know their prices are reasonable because I used to take my car to dealerships!...Most important is the fact that you can trust TAS to do what they say they will do. They stand behind their work!

After moving to the Valley and experiencing some problems with my car, a friend recommended that I tow it to Thunderbird Auto. Once I got there, the staff was incredibly friendly and understanding. I was more than a little nervous about how much the repair would cost. After a few minutes, a mechanic let me know that it was just a broken belt and that they had already replaced it for me. They took the time to explain to me exactly what happened to the belt, why it might have happened and even opened the hood and pointed it all out. I recommend Thunderbird Auto and will be returning for all my regular maintenance.

I was very pleased with the work and the thoroughness of the technicians. In the past most of the maintenance and repair of my vehicles has been done by me. T-Bird Auto was so thorough and affordable that I have decided to box up my auto repair tools. It is also my recommendation to family and friends to utilize T-Bird Auto.Thanks for the great work!

I REALLY APPRICIATED THE FAIR PRICING AND GREAT SERVICE I WAS PROVIDED AT THUNDERBURD AUTOMOTIVE SPECIALIST. THIS PLACE REALLY IS A TRUSTWORTHY AUTOMOTIVE REPAIR BUSINESS.