Sunpoint Automotive

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Took my car to Sunpoint. Actually had it towed there since they are the AAA's towing contractor. They told me they would fix the problem and it would cost $446.00. They did not fix the problem. The car went a whopping 65 miles before it stopped working and had to be towed again. They told me that the diagnosis was what the computer said was wrong, however, they did not and would not give me an engine code to verify this.

They refused to refund my money. However, I did put it on a credit card and have disputed the amount with my cc company.

I will also report them to Florida Dept of Agriculture and Consumer Services since this is a Florida regulatory agency for mechanics. I plan to file a complaint with the Better Business Bureau, Chamber of Commerce as well as a complaint to the Automobile Club.

FYI: I have used Sunpoint in Ruskin for YEARS, they were always very accommodating and had very reasonable prices, that was until now. I hadn't been back there since the owner passed away, but I had to this week...and their prices have doubled, a 5 hr wait for a tow...I will never go back, and neither will any of my family.

Beware! I was told that I needed to replace the engine in my car for the tune of $3,165 by these guys, they charged me $333 to tow my car after I told them I couldn't afford it. The real repair cost me less than $800.

Being new to the area I had no "shop" for my two vehicles. I came upon Sunpoint only because my vechicle had broken down and needed to be towed, the driver was so friendly and really made a bad situtaion much better. They repaired my car the next day and I was on my way, I have since used them as needed and they have always been professional and curteous.