Palm Beach Tan

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The manager is snotty the last few times I've used the Versa Spa It was a waste of my money the 1st time I had a problem with getting no color after doing the sunless spray I mentioned it to the manager she said she couldn't do anything since I didn't use the pre tan lotion so the the next time I used it & did the Instant & I looked like I was spayed with black powder then she told me not to use the instant so I then used the dark clear & got nothing I went in the next day & showed her I wasn't tan & she refused to reinburse me or make it right she was snotty & I don't know why on earth she would be a manager she has no people skills at all!!!