The Car Shop
821 W Broadway Rd, Tempe, AZ 85282
Reviews
09/16/2007
Provided by YP.com1- I bought a battery from them. It didn't last a year, so I returned it. The mechanic, without testing it first, didn't believe that the battery was bad. I told him that I got it tested at Checker. He wanted to charge me $15 to test it. I told him that it was tested at Checker. He told me that he doesn't trust the people who work for Checker and made derogatory remarks about them. I refused to $15 for them to hook it up to a machine (the same machine that Checker uses).
After he got finished talking down to me, about how I and Checker employees didn't know anything about cars, he ended up testing the battery for free, and low and behold, it was bad. I got a new battery at a pro-rated rate of $44.
Let's see: $44 + $15 = $59!
If I would have paid the $15, then it would have been close to the same price as the battery.
2- During that ordeal, another mechanic told me that two belts were bad and recommended that I replace them. I just got them replaced at another shop. Thinking the other shop didn't replace them, I went back to them in which he assured me that they were replaced. I also got another shops option to confirm.
Bottom line: Do take your car here.
I am the new owner of The Car Shop as of May 2008. Sorry to hear that you had such a bad experience. As a new owner I have changed a lot of the procedures and policies. I understand the importance of handling problems correctly. I feel the time to shine is when there are problems. I would of without question tested your battery and changed it out at no charge if was bad. Please feel free to call and ask any questions. thank you
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Phone: 623-244-0122
Fax: 480-200-3409
- Brands
- AC Delco
- Other Links
http://local.acdelco.com/dma/?fac=600825&c=vgn?evar5=referral_yellowpages_IYP
- Categories
- Auto Transmission, Alternators & Generators-Automotive Repairing, Auto Oil & Lube, Auto Repair & Service, Auto Springs & Suspension, Automobile Air Conditioning Equipment-Service & Repair, Automobile Consultants, Automobile Diagnostic Service, Automobile Electric Service, Automotive Tune Up Service, Brake Repair, Clutches, Shock Absorbers & Struts