Tips Cadillac

Write a Review310-320-1052

CLOSED NOW - Opens atTomorrow 9:00am

This is a small Ma & Pa shop. I highly recommend this place because they were very helpful, respectful and honest. I took my car to the chevy dealership because the engine light was on and they gave me an outrageous quote to fix it...a friend told me about this place and I took it there and it was $376 less to fix it!

I would give them negative stars if I could, which says a lot because most of my reviews are positive. This was the absolute worst experience I've ever had anywhere. First they quoted me $800 for a new starter, fixed the started and called back only to tell me that it was the Fly Wheel and it would be an additional $1200, After calling around I found out that those prices were astronomically high even by dealership standards. Also, had I been told prior to fixing the starter that the Fly Wheel could be bad, I never would have fixed it to begin with....my car only cost $2800, why would I spend close to that to fix it?



When I was told that my grand total was going to be over $2000 for everything I told them not to move forward with fixing it, just to put the old starter back in and I'd take it down the street, where BTW I was quoted HALF that amount for the SAME thing.



They told me they were still going to charge me $300 for their "labor", even though that labor was consistent with something that wasn't even the problem. After arguing with them for about twenty minutes they finally agreed to let me leave with my original parts for just the $100 diagnostic, I was then hung up on for the second time in the conversation.



I am a rational person, I was clearly upset but not raising my voice or calling names, being hung up on twice at this point was drastically uncalled for.



When I called back to let them know someone else would be picking up my car (I couldn't get a ride before they closed) I was informed I wasn't being charged at all.....and then hung up on AGAIN.



STAY AWAY, shop around their prices are ridiculous and they clearly do not value customer service or longevity.