Tropical Kingdom
1761 E Prince Rd, Tucson, AZ 85719
Reviews
09/06/2019
Provided by YP.comI am a regular customer who always spend atlease $150 plus each time I go there. This time I spen $250 I refill my tanks with fish. So they have a policy that you can take back the fish in 3 days once the dead. Went there on Sat the mon was holiday. I went in Thurs on the third day .. u guy as front was f... Rude and said he not give me an exchange or anything. And he don't care . That's fuck up for a place I always spend my money.. I think I was unfairly treated.. there is only one lady there that have good customer service..
11/27/2016
Provided by YP.comDO NOT SHOP AT THIS PET STORE! I was told by many people to avoid this shop but they had a specific pet that wasn't being sold anywhere else in town. I had no problem with the employees there. They were kind and helpful but the problem was the manager. He was inconsistent and got angry when I asked if I could bring my animal to the vet to make sure they were healthy. My mom is a veterinarian and I know many horror stories that can happen when buying a new pet, so I just wanted to be safe. My boyfriend and I were told many times that we could return the pet if we weren't happy. We ended up wanting to return it but when we walking in (less than 24 hours after we bought it) we were treated terribly and told there were no returns. To be fair it did say that on the receipt but as a customer I believe we should be informed by the MANAGER correctly when we purchased our item. I have lost over $300 from this shop. PLEASE STAY AWAY!!!
09/05/2016
Provided by YP.comGreat small business! Staff are knowledgeable and willing to help. Best pet store in Tuscon!!!!!!!!!
08/08/2013
Provided by YPmobileThe store has lots of cool stuff. It needs some cleaning up for sure, mainly the fish tanks and where they sell fish and dog supplies. One of the owner needs to learn how to talk to employees and customers. What I mean by that is he like swear in front of every one, its rude and disrespectful. Other than that the store is looking good.
06/11/2013
Provided by YP.comThese guys know their stuff! Friendly and they have a ton of animals. They have great prices but the main thing is they know how to take care of pets. They helped me with my snake and saved me a huge vet bill. I found these guys from a friend of mine and they helped him out with his dog. They know about nutrition and preventive maintenance.
09/11/2011
Bought a baby Red Tail Boa and the poor thing was overrun with mites. Contacted the store within 24hrs and they blew me off. Said Boas don't really get mites and it probably came off my ball python. Still haven't seen a mite on my ball and finally got by boa mite free. I wish there was a good reptile shop in Tucson.
10/30/2009
I can get everything I need here great customer service
09/23/2009
I teach first and second grade here in Tucson. I love taking my students to Tropical Kingdom. The Staff and owner are awesome.
09/02/2009
I went in yesterday and was impressed by the selection of reptiles. THey have a lot of exotics. The thing that bothered me was the person who initially helped me. she had a bad attitude and questioned my knowledge and intent on buying a pet. I informed her that I have a lot of experience with reptiles and was looking at a particular lizard. I asked if I could see and and she said "uhh...ya i guess...are you actually planning on buying it?" She used a rude tone and wasnt very helpful. The next person to help me had a better attitude but was not familiar with anything with the reptiles. If you have your a good amount of knowledge, go to get your stuff there. If you want a friendly staff and good customer service throughout your reptile's life, go to Reptile Specialists.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Extra Phones
Fax: 520-326-8338
- Brands
- Nutro
- Payment method
- discover, amex, master card, visa
- AKA
Tropical Kingdom Inc
- Other Link
- Categories
- Pet Stores, Tropical Fish