Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

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Reviews

G
greentreeleaf

05/14/2012

Provided by YP.com
The work they do is fine, but ...

The work they do is fine, but the guy they have answering the phone and helping customers at the front desk does not have a good "bedside manner," if you will. You have to ask for ride; he doesn't offer one. And don't ask them to take you across town... That's too far. Due to past experience I would not have gone here this time if I had had a choice. I only went here this time because my car decided to die just around the corner. I really don't like to deal with this man.

D
dragonlord67

09/06/2011

Provided by YPmobile
Horrible service

My brakes had locked up and I brought it in. The mechanics could not figure it out. Finally the "Chief Mechanic" looked at it and said it was the master cylinder and priced it at $600. This is highway robbery

T
tjwegner75

03/16/2010

Provided by YP.com
Incompetent thieves

When I walked into Firestone, I told David, the clerk at the desk, specifically that I broke two of the valve stems and that my truck has a Tire Pressure Monitoring System so that those would have to be replaced. Instead of getting off his rear end he said that they would replace them for free. I asked Really? I know those are expense. He said yes. Not an hour later (I left my truck there for the day) I got a call telling me that it would be $118 EACH to replace them.

When I went to pick my truck up, they had replaced all 4 instead of just the two that needed to be replaced. And basically they wouldn’t give me my keys back without paying for them. I got to looking at the bill and they put the wrong tires on – a more expensive one of course. And wouldn’t refund the difference to me. Chris – the store manager insisted that he had fulfilled his duties.

Next, the tire pressure light on the dash wouldn’t turn off. When I asked David about it, he said the dealer would turn that off for me. When I asked what that would cost me, he said it would be free. When I got to the dealer they said it would be $95 and take an hour.

Naturally, I went back to Firestone, they needed my truck for an entire day and ended up having to take it to the dealer anyway. Chris won’t honor a firestone coupon on the tires that they put on my truck – more expensive – because he didn’t feel it was his job to have to take my truck to the dealer to get it reset.

So basically they are incompetent and thieves at that Firestone.

More Business Info

Whatever You Drive, Drive A Firestone

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Fax: 918-622-1057

TollFree: 800-997-9115

Call Us: 800-997-9115

Services/Products
Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
Brands
Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
Payment method
discover, amex, visa, master card
Social Links
Categories
Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
Other Information

Emergency Service: No

Express Maintenance: Yes

Fleet Services: No

Free Estimates: Yes

Parts Available: No

Rental Cars Available: No

Road Side Assistance: No

Shuttle Service: No

Towing: No

Wi-Fi: No

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