Love Plumbing Air & Electrical

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Matt is very knowledgeable. He goes over and beyond. Thank you for calling when you were on your way!

I had an emergency with a plumbing problem today, May 10, 2017. I called Gene Love Plumbing and they sent someone right out to the house. Jeff P. was the nicest representative ever! He checked out the problem told me what was wrong and started calling reinforcements immediately. He had my problem under control in no time. This is the second time I have called Gene Love Plumbing and it will not be the last! Thank you Jeff and your great crew who helped me out today

Beware! I just purchased a home from Tammy, the owner of Gene Love Plumbing.....she lied in regards to 2 major items on the SC Disclosure Statement. I would be very cautious doing business with such a dishonest person. KARMA

BEWARE! I purchased the home of Tammy, the owner of Gene Love Plumbing. I purchased this home less than 2 months ago. Day 2 of living there I realized Tammy had lied on the SC Disclosure Statement regarding two major items! Flat out lied! I didn't expect such dishonesty considering the source. BEWARE! I wouldn't do business with someone so dishonest.

Ryan McConnell was an absolute pro. He was very professional, polite, explained the plumbing problem in detail, and walked me though what had to be done to correct the problem. I had been very anxious and he was able to assure me that the problem would be fixed. I have used Gene Love for other plumbing problems and Mr. McConnell is one of the best technicians I have dealt with.

I had them to come out to check my ac unit and my plumbing. All the plumber did was turn on my faucets and look at my water meter. No help at all. The AC guy went into my attic, came down with what he called a battery in his hand and charged me 220 dollars without giving me a diagnosis. He stated my unit was working. It wasn't. Called them back out to check. Another guy came by, did not want to tell me what was wrong. He put a CHEAP Honeywell thermostat on my wall and wrote an invoice for over 200 dollars. I had him to call his supervisor and made him take the thermostat off the wall. I would NEVER recommend them to anyone.

Brandon was excellent! He came as promised and fixed my problem right away, with the utmost courtesy and competence.

Corey W. was one of a two-man crew that removed a 2005 Heil 5-ton gas pack HVAC unit and replaced it with a new one in two and a half hours, They had to cut a chain fence to get the old unit out and the new unit in, and replaced that as well. They explained what they were doing every step of the way, answering any questions and concerns I had, and were cheerful in spite of the challenges of the installation and the intense heat. I was grateful for their being so professional and easy to talk to at the same time, and impressed by their efficiency and customer service.

While having a repair to my toilet Gary noticed as he past my hot water heater that there was a leak in it. My first thought was yea more work, but he was right it actually had a large leak causing the top to start rusting through. It was only a matter of time before it would cause damage. When I said I never noticed it he said that was his job to make sure he saw those things. Another Pluming company has been by that same hot water heater several times within the past six months and never noticed it. I wish I could add a picture to show what everyone else missed and how bad it was. Gary was able to replace my gas water in no time. He and a helper removed and installed my hot water heater within hours. They were fast very professional and did it at a very reasonable price. The installation took a lot of work and at 99 degrees but they never slowed down. I would recommend Gary and Gene Love Pluming, Air and Electrical to anyone. Thanks Gary

It was the first time we have needed a plumber since moving to the Columbia area. I had seen the commercials on television and when I checked the BBB they were ranked high so I gave them a call. David B arrived a few hours after I made the call. He was very courteous and identified the problem immediately. He suggested an upgrade to our leaking garbage disposal. I went to Lowe's and bought one and then called and had David install it. It was 100 dollars cheaper than having them provide the garbage disposal and I wasn't pressured into using them. The new garbage disposal is wonderful. I would definitely would recommend Gene Love and David B to anyone who needs a plumber. And don't forget they give both military and AARP discounts, but not both at the same time.

I was very pleased with service I received from Jeff P. He was very professional, explained all that needed to be done, and cleaned up everything very nicely before leaving. I will definitely ask for Jeff if and when I need future plumbing done.

Expensive, but I feel like I got good quality and our technician was friendly and explained issues to me thoroughly.

I highly recommend Mr.Ed Russell for any pluming needs that you can have , he was courtesy ,and honest and very friendly and he did an excellent job on my pluming needs we are very pleased with the work he done . He explained ever thing to me step by step and upfront pricing . so i now what i was paying for and why . Thanks So Much .............T.W.

Brandon was very professional and courteous in replacing HVAC parts on one of my units. He explained what he was doing and showed me the old parts, confirming their worn condition.

Excellent job with quick and complete electrical inspection. Work completed promptly and neatly. Would definitely request Jerry F again. Gene Love always comes through for us.

Wonderful plumber. Friendly and knowledgable. Able to quickly assess issues and find solutions. Work was done promptly and neatly. Would definitely request Jacob H again.

We are a Gene Love Service Partner and have always had wonderful service with all of Gene Love's service men. I was especially impressed with David Belton Jr. He is so professional, kind, and polite. He finished our plumbing inspection in a timely manner and he explained everything he found needing our attention to a T, leaving us with quotes of prices so that when we are able to have repairs we know exactly what the price will be. No pressure! But most of all he is a wonderful human being! You will be blessed to have David as you plumber, not to mention his expertise!

WORST COMPANY EVER!!!! They are a rip off. They overcharge for everything! The charged us 65 dollars just to come out and diagnos the problem with the gas hot water heater and we set a time for them to return! They never showed or called!! This is also part of what they do!

WAY over priced estimate on fixing my AC. One example: $270 for a $35 fuse box! Saved $300 on Gene Love's $1000 quote by going to Castle.

Hired Gene Love to wire new kitchen and half bath among a few other electrical items. They were prompt and completed the task. On his first visit, the electrician left wood shavings, nails and scrap wire laying everywhere he worked. I asked to have the exhaust fan hoses connected and insulation put back, and he said that was the HVAC guys' job. On his second visit, he failed to debug a circuit issue leaving the crawlspace and electrical panel doors open until the next day when he could bring help. I asked about installing light fixtures before the 1st visit and on the third visit, he was going to charge close to 100 dollars per fixture. They waived those fees, but charged a lot to have a few switches rewired. Would not use again, but get's 3 stars for being prompt and completing the job. Loses two stars for leaving a mess and repeatedly attempting to charge more than market rates for less than market quality.