Grafton Animal Hospital
449 Grafton Dr, Yorktown, VA 23692
Reviews
04/19/2016
Provided by YP.comI put down my 4 year old gerbil. I've put my gerbils down before (at another exotic vet) and it costs around $40. I saw Dr. Laura Raiff (she was very nice). I figured it would cost around $50 for a gerbil...
$71 for the physical examination
$100 for the euthanasia
$65 for sedatives
Grand total: $234
Note: this is after the physical exam, before the euthanasia process. I should have gotten the estimate up front.
They claim it is Virginia law to do a physical exam before euthanising and they needed the sedative because he was squirming. My last exotic vet in MI put down my gerbil in the carrier cage I brought him in, where squirming wasn't an issue, and didn't charge for examination. I don't know why it cost $100 and not $50 for the euthanasia itself. Lesson learn, I'm not using an exotic vet for euthanasia.
Quotes from other local vets:
Gloucester Vet Hospital: $62
Yorktown Animal Hospital: $73
Animal Care Gloucester: $65
Abingdon Animal Clinic: $53.25
10/01/2015
Provided by SuperpagesDr. Ramirez, Dr. Dolan, and the Grafton Staff are truely the most caring, professional, considerate, and expert vets. They have gone above and beyond for the care of my cat and have taken time out to help me out on several occassions to make sure he was seen on short notice. If you want a vet that is honestly committed and passionate about your animals care go to Grafton.
09/11/2015
Provided by SuperpagesDr. Gross took care of my rabbit years ago and now his office takes care of my dog. My parent's and brother's pets have also been under the care of this office. The Drs and staff have seen us through the lives and deaths of many beloved pets and we've always felt they loved our pets as well. My dog likes to get me to walk him over to the office just to go get pets and scratches from the staff there. He loves it there! To me that really says it all.
08/27/2015
Provided by SuperpagesMy cat Marbles loves staying with the folks at Grafton Animal Hospital. And what's more, they enjoy having him. He has also gotten great care treatment for the trials and tribulations of being an outdoor cat when he was younger. It's a great place - check it out.
08/14/2015
Provided by SuperpagesI was welcomed at the door by a professional and gracious staff. Our appointment was with Dr. Raiff. She listened as I described the symptoms and then thoroughly examined my pet, addressing each concern. Always accompanied by an assistant, they too exhibit knowledge and professionalism. I will confidently return with my pets in the future for problems and for routine examinations.
08/06/2015
Provided by SuperpagesLOVE, LOVE, LOVE Grafton Animal Hospital. They are very courteous and understanding about my pathetic love for my animals and are fantastic about explaining everything they need (medicines, procedures, proper food, etc.) Prices are a bit higher than I'm used to paying but I honestly feel that the care provided offsets the higher prices. I would highly recommend to others!
07/31/2015
Provided by SuperpagesLove the service....friendly environment. .thank you for your kind animal service.
03/23/2015
Provided by Superpagesto the reader, I really just want to say; I had to go up north this winter for a funeral, that was hard. I called Grafton to ask if they could take my boy Jack at the last minute. they of course said no problem bring him in. Jack has been there many times for boarding and doggy day care. bottom line I got stuck due to the weather!!! I called to ask if jack could stay a little longer this was not an issue. I can truly say thanks for giving me peace of my mind and always taking care of Jack. When I tell Jack time for doggy day care he runs around and jumps in the car!! thanks ladies you do a wonderful job! I give your facility 10 plus stars for helping Jack and even Kinky the cat she was as you all know a dumped cat, but thanks to all of you very much back on the mend. xoxo great people in the care of your pets. Sincerely S.Presson
01/18/2015
Provided by YP.comFrom the friendly answer of the receptionist to the greeting when I entered, I knew I was in the right Vet's office. Our appointment was with Dr. Raiff. She listened as I described the symptoms and then thoroughly examined my pet, addressing each concern. Always accompanied by an assistant, they too exhibit knowledge and professionalism. I will confidently return with my pets in the future for problems and for routine examinations.
01/09/2015
Provided by SuperpagesSo very disappointed!!! I called before I picked my dog up and asked if he already had a bath. (He was there over a week so it was complementary). She said "oh we are really busy so he may not be dry because he was just towel dried. That was puzzling. I then asked why they didn't use a blow-dryer, she said if I was paying for the bath they would use the blowers, but since it was complementary it wasn't guaranteed. If they had told me that I would have paid to have a bath like I had done before, I never was I informed that he would not be given a proper bath and blow-dry. When I arrived they told me that my dog would not go out for play time. .I have a timid dog, and he needs some coaxing. According to my receipt the days they didn't take him out was Christmas Eve, Christmas Day and New Years. When I emailed the manager this was her email response "On the days in which the clinic is closed, it was all the staff could do to get all the pets outside in a timely manner. If time does
01/02/2015
Provided by YP.comSo very disappointed !!! It looks as if you board a bird it is great but not a dog. I was unhappy last time I left him but tried again.
I called before I picked him up and asked if he already had a bath. He was there over a week so it was complementary. She said "oh we are really busy so he may not be dry because he was just towel dried. Don't you love the smell of wet dog. Its freezing here too and so it wasn't good for him to be wet in a cage, even if it is inside.
When I asked why they didn't use a blower she said if I was paying for the bath they would use the blowers, but since its complementary and they were soooo busy it wasn't guaranteed. REALLY I would have paid extra.
When I arrived they told me they wont charge me for the extra play time because he wouldn't go out...I have a timid dog, REALLY you could not coax him out????
I am sure they just got lazy and only tried once. The reason I am sure of the lazy part is because when I was ready to go I asked where his bed was, the one I brought from home and left. They responded "he had an accident." I asked when , they said "we don't know". Maybe if they had taken him out for some play time he would have not had an accident,
THEN they kindly offered me the opportunity to take the wet bed home and wash it "because they didn't have time to launder it". I realize the stay was over Christmas and New Years so there wasn't a lot of staff. Not my problem. I felt that staff was just trying to get it done and not take the time to coax him outside. That's what I paid for ...I pay $250.00 for the week. I would expect they would have a better handle on my dog...Changing kennels for sure
03/18/2013
Provided by YPmobileThe only reason I gave them one star was for the people at the front desk. The dr's did not care at all about what was going on just about the money and I did not feel happy there at all
02/23/2013
Provided by YP.comFantastic Staff, caring techs, and outstanding Doctors. Dr Bockelman has cared for our bird and I can not imagine taking our little green member of the family to anyone else. She went over avian diet, care, and necessary tests to ensure that my little bird was healthy from the moment that we brought him home. The clinic is extremely clean, the front desk crew is excellent at handling pets as they come and go, and the care from the Vet Tech's is exceptional. The staff makes sure that I am in an exam room as soon as I get checked into the clinic so that my nervous bird will not have to "see" the dogs and cats that are coming and going which I greatly appreciate. They also have an exam room that is dedicated to avian care--a huge bonus! I always receive follow up calls, emails, and even texts from the clinic about everything from test results to appointment reminders…I wish that my human DR's were half as good as this clinic! As a military family, one of the hardest things about moving is finding all the new medical services that you need for the family--one of which is a good Vet. If anyone is PCS'ing to Ft Eustis/Langley AFB I would highly recommend that they check out Grafton Animal Hospital in Yorktown.
01/22/2013
Provided by SuperpagesWe have boarded our dog, two cats, and two ferrets here on two occasions in the past 90 days and have been extremely pleased with the care our animals recieved, but also felt that the cost was fair. Thanks. Everyone was pleasant and helpful.
12/27/2012
Provided by SuperpagesRachel and I have always been treated most efficiently and effectively. Thanks for all your care of us.
12/19/2012
Provided by SuperpagesJust had my cats to the vet for a visit,,,,,thank you, Grafton Animal Hospital for your excellent care of Annie and Sammy.
12/18/2012
Provided by SuperpagesI appreciate the follow up on issues after appointments
12/14/2012
Provided by SuperpagesMy cat Marbles loves staying with the folks at Grafton Animal Hospital. And what's more, they enjoy having him. He has also gotten great care treatment for the trials and tribulations of being an outdoor cat when he was younger. It's a great place - check it out.
12/13/2012
Provided by SuperpagesDr. Ramirez, Dr. Dolan, and the Grafton Staff are truely the most caring, professional, considerate, and expert vets. They have gone above and beyond for the care of my cat and have taken time out to help me out on several occassions to make sure he was seen on short notice. If you want a vet that is honestly committed and passionate about your animals care go to Grafton.
12/10/2012
Provided by SuperpagesThank you Dr Frost for taking such good care of my Jenday
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Working to promote the quality and duration of our pets lives.
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